Terms of Service

Agreement

These terms apply when a company, agency or individual (you) creates an account and uses our applicant tracking system, website and related services (the service). By signing up or using the service, you agree to these terms on behalf of your organisation.

Your account

• Login details are sent to the work email given at signup. Keep them private and tell us straight away if you think they have been misused.
• You are responsible for the users you invite, such as recruiters, hiring managers and agency clients, and for what they do in your account.
• Information you give us at signup must be accurate.

Plans and billing

• The One-pager plan is free for up to 3 active jobs with no time limit. Features outside that plan need a paid plan.
• Two-pager is billed per active job per month. Full Portfolio is billed per recruiter seat per month. Prices are shown in US dollars on the Our Plans page.
• Yearly plans are billed in advance. Monthly plans renew each month until cancelled.
• Taxes are added where they apply.
• If a payment fails, we will tell you and may limit paid features until it is resolved. Your data is not deleted because of a failed payment.

Using the service fairly

You agree to use the service for lawful hiring only. In particular, you will not:

• Post jobs that discriminate on grounds such as age, gender, religion, caste, disability or other protected characteristics.
• Use the service to collect CVs for jobs that do not exist, or to sell candidate data.
• Send messages to candidates that are misleading, abusive or unrelated to their application.
• Try to break, overload or get around the security of the service.

Hiring decisions and the AI

The AI CV Reader extracts information from CVs and checks it against must-haves you set. It does not reject or rank candidates. You remain responsible for every hiring decision and for making sure your must-haves are lawful and relevant to the job.

Candidate data

• You own the candidate data in your account. We process it on your behalf, as described in the Privacy Policy.
• You are responsible for having a lawful basis to process candidate data, and for responding to candidates' requests about their data. We provide tools in the product to help.
• You can export your data at any time while your account is open.

Third-party services

When you connect job boards, calendars, WhatsApp, e-signature or an HRMS, your use of those services is also subject to their own terms. We are not responsible for changes or outages in services we do not run.

Availability and support

We work to keep the service available at all times, apart from planned maintenance, which we announce in advance where possible. Support is available through the Hiring Desk.

Intellectual property

The service, its design and its software belong to us. Your job descriptions, templates, logos and candidate data remain yours. You give us permission to use them only to provide the service to you.

Ending your account

• You can close your account at any time. Paid plans run until the end of the period already paid for.
• We may suspend or close an account that seriously or repeatedly breaks these terms, after giving notice where we reasonably can.
• After an account closes, you have 30 days to export your data. After that, it is deleted from active systems.

Liability

The service is provided with reasonable care and skill. To the extent the law allows, we are not liable for indirect losses such as lost profits, and our total liability in any 12-month period is limited to the amount you paid us in that period. Nothing in these terms limits liability that cannot be limited by law.

Changes to these terms

If we change these terms in a way that matters, we will tell you by email and in the product at least 30 days before the change takes effect. If you do not agree, you can close your account before then.

Contact

Questions about these terms can be sent through the Hiring Desk page on this website.